[fusion_builder_container hundred_percent=”no” equal_height_columns=”no” menu_anchor=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” background_color=”” background_image=”” background_position=”center center” background_repeat=”no-repeat” fade=”no” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ video_mp4=”” video_webm=”” video_ogv=”” video_url=”” video_aspect_ratio=”16:9″ video_loop=”yes” video_mute=”yes” video_preview_image=”” border_size=”” border_color=”” border_style=”solid” margin_top=”” margin_bottom=”” padding_top=”” padding_right=”” padding_bottom=”” padding_left=””][fusion_builder_row][fusion_builder_column type=”1_1″ layout=”1_1″ spacing=”” center_content=”no” hover_type=”none” link=”” min_height=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” background_color=”” background_image=”” background_position=”left top” background_repeat=”no-repeat” border_size=”0″ border_color=”” border_style=”solid” border_position=”all” padding_top=”” padding_right=”” padding_bottom=”” padding_left=”” dimension_margin=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=”” last=”no”][fusion_text columns=”” column_min_width=”” column_spacing=”” rule_style=”default” rule_size=”” rule_color=”” class=”” id=””]General Infrastructure:

Disaster Recovery Plan (2 Parts):

1)     Near Zero-Downtime Protection:

  1.      Automatic DNS Failover: 6 DNS servers for maximum failover and availability.
  2.      Disk Redundancy: All hard disks are in Raid mirrored configuration and can be hot swapped and replaced with ZERO downtime.
  3.      Onsite Backups: We take daily snapshots of all databases, and weekly snapshots of all files, this frequency can be increased for an additional fee.
  4.      Offsite Backups: We store ALL backups in our cloud, over multiple locations throughout the United States to geographically keep data safe, secure, and highly available.

2)      Recovery Plan:

Due to high redundancy and availability of network and data, the only way we would incur a serious problem is if a major disaster were to hit downtown Los Angeles. While this is highly unlikely, our plan to counter such occurrence would be the following:

  1.     If One Wilshire Los Angeles is affected by a major disaster, we will replicate the client’s server instance (cloud snapshot) in one of our datacenters closest by. We have a 10GB fiber network connecting several datacenters across the globe (Estimated downtime 4-7 hours depending on amount of data to recover):
  2.     United States: Los Angeles, Seattle, San Jose, Miami, New York
  3.     International: Toronto CA, Vancouver CA, Portsmouth UK
  4.     Another option is to have multiple dedicated servers in two geographical locations connected in our private cloud, which would create 100% uptime in the unlikely event something were to happen in Los Angeles. However, the cost for hosting will double in price as we’ll need twice the hardware and bandwidth. It is important to note that while operating a completely redundant secondary disaster recovery site can offer the fastest service restoration times, it is the most costly alternative, effectively doubling the cost of operations.