Submitting a support request through the WebProvise Client Portal is incredibly easy. Just follow these steps to submit your request for service and support:

  1. Navigate to and click on the Login button at the top right to log in. Alternatively, if you are on a mobile device you can find the login button within the site menu.
  2. Next, log in with your account with your email address and password. If you have not yet created an account you can do so through the Create a New Account button below the Login button.
  3. Once logged in you will see your Dashboard. Click the New Ticket button in the upper right to begin the submission process.
  4. On the Open Ticket screen choose the option that most closely matches your request and click the Open Ticket button.
  5. Next, select the perceived priority of the request, enter the domain(s) for which the request applies, as well as, a subject, message, and any relevant attachments that might be helpful to explain your request.
  6. When you're all done, press the Submit button to submit the request to our helpful support staff.
Was this answer helpful? 0 Users Found This Useful (5 Votes)